way to scale
your business
grow at the right pace, with the right tools.
Relationships
Easier
to how your customers prefer to reach you.
Build. Scale.
Our affordable Business Process Optimisation
packages will help your company grow fast.
Executive Assist solutions
.
SMARTDESK Solutions
Bring all your back office and front office support to us, so you can focus on your core activities, and reach your goals faster. Making you look great to your clients- is our business.
POPULAR SERVICES
Inbound Customer Care
General enquiries, sales, order-taking and complaints handling.
Email Helpdesk
Full customer support inbox and ticket management.
Live Chat Agents
24/7 support by a fully trained customer care team.
Dedicated Agents
Omnichannel 24/7 customer support by dedicated resources.
Virtual PA
Admin, travel and diary management for your top executives
Outbound Feedback Calls
Non-intrusive feedback collection solutions for business and projects.
Virtual Admin Desk
Data entry, document management and desk research
Accounting Services
Professional accounting services for SMEs.
Faq
Frequently Ask Questions
SmartDesk is a business support services solution that lets you scale your operational capacity with one-demand support services for your front and back office.
We offer a selection of business support packages with varying levels of services targeted at supporting Back Office, Marketing, Sales, Operations, Accounting, HR and Administration activities.
We offer monthly packages with flexibility to allow businesses to scale up or down according to their needs. We also offer a pay as you go option charged per hour, for those who prefer not to commit to a monthly package.
We can provide you with our services without a registered company. Speak to our team to learn more
We exist to serve African businesses. Any business located in Africa or looking to conduct business or set up operations in Africa can use our services.