SMARTDESK
Inbound Customer Care
Inbound is the new movement and we take it very seriously. Brands are built through memorable experiences. These experiences attract and retain current and future customers.
Our inbound customer care solutions help you deliver great moments for an unforgettable customer journey. As true believers of the inbound movement, you can rest easy knowing that we will champion the success of your inbound activities – just to prove that it works!
- Pre sale customer queries
- Company information
- Product/Service information
- Inbound sales & order taking
- Customer onboarding
- Customer satisfaction & retention
- Complaints management (quality assurance)