SMARTDESK
Email Helpdesk
Is quality and professional business correspondence important to you? Overwhelmed by incoming email queries from your clients? Scale like a boss, help is available.
Outsourcing email support is your chance to save time and get your customers attended to fast. Let’s not forget professionally too! Our job is to add value by providing; timely responses, capturing feedback, recognising patterns in queries and creating FAQs for these and ensuring your customers are in a happy, informed place.
- Tech support via email;
- Extracting & storing data from your emails;
- Replying to emails on your behalf;
- Keeping track of your inbox;
- Sending out emails of different nature